Reference

Terms Conditions That Govern Your Account

These terms set out the rules that apply when you open an account, make deposits via DANA, OVO, or GoPay, and access any part of the ungutotolink lobby. Access and eligibility depend on local law and are available only where permitted in your region.

Applies to all accountsCovers DANA, OVO, GoPay transactionsJurisdiction-dependent accessUpdated without prior noticeAcceptance on account creation
ungutotolink Terms Conditions That Govern Your Account
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Reach Us About These Terms

Live Chat Open the live chat window from your account dashboard to ask about any clause in these terms. Our team handles terms-related queries around the clock.
Email Support Send a written query to our support address for formal clarification on account terms, wallet transaction rules, or eligibility conditions in your region.
Account Help Centre The Help Centre inside your account lists common terms questions — covering DANA, OVO, and GoPay transaction rules — with direct answers from our team.
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How We Handle Your Account and Data

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. Never share your OTP with anyone — our team will never ask for it via chat or email.

Data Retention

We retain account and transaction records — including DANA, OVO, and GoPay deposit logs — for as long as required by applicable regulations in supported regions.

Cookie Use

We use session cookies to keep your account active and preference cookies to remember your lobby settings. You can manage cookie preferences from your browser settings.

Requesting Changes

To request a correction to your account data or to ask about data held on your profile, contact support via live chat or email with your registered account details.

Common Questions About These Terms

These answers cover the terms questions we hear most from account holders — from how acceptance works to what happens when terms change and how to raise a dispute.

You accept these terms at the moment you complete account registration. Continuing to use your account after any update also counts as acceptance of the revised terms.

Yes. We may update these terms at any time. The revised version takes effect immediately on publication. Check this page periodically to stay current with any changes.

Yes. All wallet deposits and withdrawals processed through DANA, OVO, or GoPay are governed by these terms alongside the individual policies of each payment provider.

We may suspend or permanently close your account. Pending withdrawals may be reviewed before release. Serious breaches, such as fraudulent wallet activity, may be escalated further.

Contact our support team via live chat or email with your registered account details. We will respond with the data held on your profile within a reasonable timeframe.

The core terms apply to all accounts. Certain features and payment options may vary by region depending on local law. Access is available only where local law permits.